Global Importer of Record (IOR) Services

Move Your Tech Hardware
Across Borders Seamlessly

Carra Globe’s Importer of Record (IOR) services handle all the complexities of customs, compliance, and duties.

We ensure your valuable IT equipment—from servers to entire data centers—arrives safely and on time, anywhere in the world.

We Handle Borders. You Handle Business.

What Is an Importer of Record?

An Importer of Record (IOR) is the legal entity responsible for ensuring that goods are imported in compliance with local laws and regulations.

Why the Right IOR Partner Matters

Choosing the right Importer of Record is not just a box to check. It is the key to smooth, stress-free global shipping. Without a trusted IOR, your IT equipment can sit in customs for weeks, face unexpected fines, or be returned entirely. That’s lost time, money, and opportunity. At Carra Globe, we don’t just handle the paperwork, we remove the guesswork. We understand the specific import rules of each country and ensure that every tech hardware shipment complies with them. We manage the shipment DDP (Delivered Duty Paid).

From filing the correct documents to paying duties and navigating complex regulations, we take full responsibility, so your shipments arrive on time and without issues. When speed, accuracy, and compliance matter, Carra Globe is the partner you can count on.

1

Speed

2

Accuracy

3

Compliance

Why tech items need IOR

Why Choose US

Carra Globe as your IOR

We assume legal responsibility, allowing your business to ship tech globally without local subsidiary presence or customs headaches

Why You Need an IOR Partner Like Carra Globe

Managing international IT shipments without an IOR solution is risky and time-consuming. Most companies don’t have a registered legal entity in every country they operate in. And even if you do, staying compliant with each country’s import laws is a full-time job

We Act as Your Local Legal Entity

Carra Globe serves as the legal importer in over 175+ countries. We assume responsibility for your goods during the importation process, so you don’t have to set up a local entity or navigate unfamiliar regulatory frameworks.

We Handle the Red Tape

We take care of all required documentation: import licenses, commercial invoices, packing lists, product certifications, and more. We make sure it’s accurate, complete, and submitted on time.

We Ensure Customs Compliance

Avoid costly delays, fines, or confiscations. Our global logistics experts know the ins and outs of international customs. We ensure your shipment clears quickly and compliantly.

We Cover Duty & Tax Payments

We facilitate all necessary duty and tax payments on your behalf, accurately and transparently. You get a single invoice with no hidden fees.

We Minimize Delays, Maximize Uptime

Time is critical, especially when deploying hardware across data centers or telecom sites. We expedite your shipments, providing real-time tracking and proactive communication.

Our Process

At Carra Globe, we make global IT logistics easy by turning a complex process into a smooth, step-by-step experience. Here’s how our Importer of Record service works from start to finish

Project Kickoff & Planning

We begin with a discovery call to understand your shipment details, destination countries, timelines, and compliance requirements. We map out a tailored logistics plan and assign you a dedicated project manager.

Document Review & Compliance Check

Our compliance experts review your product information and shipping documents to ensure they meet all destination country requirements. If licenses or special permits are needed, we handle and ensure they are on hand.

Acting as Your Legal IOR

Carra Globe legally acts as the Importer of Record in the destination country. This means we take full responsibility for customs declarations, regulatory filings, and all compliance obligations.

Customs Clearance & Duty Management

We coordinate customs clearance, manage all taxes and duties, and ensure your equipment sails through without delays. Everything is done upfront and accurately—no surprises.

Final Delivery

Once cleared, we coordinate secure, on-time delivery to your destination—whether it’s a data center, corporate site, telecom tower, or medical facility. White glove delivery is available upon request.

Post-Delivery Reporting

We provide a full report of the delivery, including customs documentation, duty summaries, and tracking logs—so you have a complete audit trail for your records.

From paperwork to final delivery, we manage it all—so you don’t have to

Let Carra Globe take the pressure off your global logistics.

Regulatory Expertise & Compliance Focus

Export Control & Encryption

Many servers, telecom gear, encryption-enabled devices are subject to national control lists. We coordinate with exporters to ensure proper licensing, self‑classification per EAR99 or higher classification, and submit encryption declarations.

Environmental & Safety Regulations

CE, RoHS, WEEE declarations for EU; UL, FCC compliance in US; E‑waste disposal certification where required.

Local Authorization

Some countries require local importer licenses or local agent appointment for tech imports—Carra Globe leverages partner subsidiaries to meet those requirements.

Dual‑use Goods

High‑end computing gear, advanced microprocessors, or crypto‑hardware may need special handling or restricted licenses. We tackle compliance now, so shipments aren’t delayed.

Who We Serve

Carra Globe’s IOR services are tailored to industries that rely on precision, speed, and reliability.

IT & Data Center Providers

Deploying servers, networking gear, or storage systems across borders? We make sure your equipment gets where it needs to be, when it needs to be there—with zero customs issues.

Medical Technology Companies

Medical devices often require additional certifications and compliance standards. We manage all IOR responsibilities to ensure fast, compliant delivery of mission-critical equipment.

Global Enterprises & System Integrators

Whether you’re rolling out a global infrastructure upgrade or shipping spares to support field teams, Carra Globe ensures smooth, compliant international deliveries.

Telecom & Network Equipment Vendors

We help telecom providers deploy towers, routers, switches, and other gear globally—without delays or legal hurdles.

Why Carra Globe?

Choosing the right IOR provider is critical. Here’s why global companies trust Carra Globe.

Proven Global Experience

We’ve handled thousands of international shipments across dozens of tech industries. We know how to make global IT logistics fast, compliant, and worry-free.

Compliance-Centric Approach

We’re obsessed with accuracy, documentation, and regulatory detail. We operate to the highest standards of trade compliance.

Speed and Reliability

We’re known for our on-time delivery rate and our ability to navigate even the most challenging customs environments.

No Local Entity Required

Avoid the cost and complexity of setting up legal entities abroad. We act as your local importer; legally and responsibly.

End-to-End Visibility

From the moment you hand over the shipment to the moment it lands on site, we provide real-time updates and centralized oversight.

A Global Footprint
With Local Expertise

We’re not just another logistics company—we’re a global partner with deep local knowledge. Carra Globe operates in over 175+ countries, with an on-the-ground understanding of the unique import requirements in every major market.

We maintain active legal entities and trusted partners worldwide.

North America

United States
Canada
Haiti
Mexico
Antigua and Barbuda
Bahamas
Dominica
Grenada
Dominican Republic
Jamaica
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines

Central America

Belize
Costa Rica
Panama
Honduras
Nicaragua
Guatemala
El Salvador

South America

Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
Guyana
Paraguay
Suriname
Uruguay
Peru
Venezuela
Trinidad and Tobago

Europe

UK
Germany
France
Netherlands
Spain
Denmark
Estonia
Finland
Iceland
Ireland
Latvia
Lithuania
Norway
Sweden
Austria
Belgium
Liechtenstein
Luxembourg
Switzerland
Albania
Andorra
Croatia
Bosnia and Herzegovina
Greece
Italy
Kosovo
Malta
Montenegro
North Macedonia
Portugal
San Marino
Serbia
Slovenia
Vatican City
Bulgaria
Czech Republic (Czechia)
Hungary
Moldova
Poland
Romania
Slovakia
Armenia
Ukraine
Azerbaijan
Georgia
Turkey

Asia-Pacific

China
Japan
India
Singapore
Australia
Hong Kong
South Korea

New Zealand

Malaysia
Indonesia
Philippines
Thailand
Vietnam
Taiwan
Afghanistan
Bangladesh
Bhutan
Brunei
Cambodia
Fiji
Kazakhstan
Kiribati
Kyrgyzstan
Laos
Maldives
Micronesia
Mongolia
Myanmar
Nauru
Nepal
Pakistan
Palau
Papua New Guinea
Samoa
Solomon Islands
Sri Lanka
Tajikistan
Timor-Leste
Tonga
Turkmenistan
Tuvalu
Uzbekistan
Vanuatu
Marshall Islands

Middle East

UAE
Saudi Arabia
Israel
Kuwait
Bahrain
Iran
Cyprus
Oman
Iraq
Jordan
Lebanon
Palestine
Qatar
Syria
Yemen

Africa

South Africa
Nigeria
Kenya
Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cabo Verde
Cameroon
Central African Republic (CAR)
Chad
Egypt
Equatorial Guinea
Cote d’Ivoire
Eritrea
Djibouti
Comoros
Eswatini
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Morocco
Mozambique
Namibia
Niger
Rwanda
Sao Tome and Principe
Senegal
Somalia
Seychelles
Sierra Leone
South Sudan
Sudan
Tanzania
Togo
Tunisia
Uganda
Zambia
Zimbabwe

Wherever you need to go—we’ve already been there. We know what works, what doesn’t, and how to get it done right the first time.

Common Challenges with Importer of Record Solutions

Handling the importer of record for high-risk goods like IT equipment and tech Hardware? You must triple-check licenses and certifications or risk shipment holds.Dealing with multi-country IOR solutions? Work with providers who can manage simultaneous clearances across different customs jurisdictions.

IT & Data Center Providers

How to Avoid These Issues

Let’s Simplify Your Global IT Deployments

When international expansion means moving technology across borders, you need more than just a shipping service—you need a partner who understands how to move sensitive, high-value equipment compliantly, quickly, and without error.

Frequently Asked Questions

An Importer of Record is a legal entity responsible to ensure that goods meet all local import regulations. This includes handling custom clearance, duties, taxes, and required documentation.

No, freight forwarders typically handle transportation and customs documentation, but do not assume the legal liability required of an Importer of Record. A separate legal entity must take on IOR responsibilities.

Without an IOR, shipments can be delayed, rejected, heavily fined, or seized by customs authorities. Businesses may also face serious compliance violations, affecting their ability to operate internationally.

Yes, each country has its own customs, taxes, and compliance regulations. A locally recognized IOR must be appointed for every destination where goods are imported.

Depending on the country and product classification, appointing an IOR and completing all necessary compliance checks can take anywhere from a few hours to a few days.

Typical documents required for include:
Commercial Invoice
Packing List
Air Waybill or Bill of Lading
Import Licenses (if applicable)
Certificate of Origin
Product Compliance Certificates (CE, FCC, UL, RoHS, etc.)
Export Licenses (for controlled or encrypted goods)
HS Code Classification
End-Use or End-User Statements (when needed)
These documents ensure legal, regulatory, and customs compliance in the destination country.

IOR costs vary depending on:
Destination country
Product type and classification
Shipment value and size
Required licenses or special declarations
Customs duty and VAT rates
Costs can range from a few hundred to several thousand USD per shipment. Carra Globe provides transparent quotes based on your shipment details, with no hidden fees.

Yes, the IOR remains legally accountable even after customs clearance, including handling any post-shipment audits, compliance verifications, or regulatory investigations.

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We Handle Borders. You Handle Business.

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Let's Create Something Amazing Together!

Call For Inquiry

+44 7748 533273

Call For Inquiry

+1 (786) 9360 405

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info@carraglobe.com