Carra Globe’s Importer of Record (IOR) services handle all the complexities of customs, compliance, and duties.
We ensure your valuable IT equipment, from servers to entire data centres, arrives safely and on time, anywhere in the world.
Managing international IT shipments without an IOR solution is risky and time-consuming. Most companies do not have a registered legal entity in every country they operate in, and even if you do, staying compliant with each country’s import laws is a full-time job.
Carra Globe serves as the legal importer in 175+ countries. We assume responsibility for your goods during the importation process, so you do not have to set up a local entity or navigate unfamiliar regulatory frameworks.
We take care of all required documentation: import licences, commercial invoices, packing lists, product certifications, and more. We make sure it is accurate, complete, and submitted on time.
Avoid costly delays, fines, or confiscations. Our global logistics experts know the ins and outs of international customs, so your shipment clears quickly and compliantly.
We facilitate all necessary duty and tax payments on your behalf, accurately and transparently. You get a single invoice with no hidden fees.
Time is critical, especially when deploying hardware across data centres or telecom sites. We expedite your shipments, providing real-time tracking and proactive communication.
An Importer of Record (IOR) is the legal entity responsible for ensuring that goods are imported in compliance with local laws and regulations. This covers:
At Carra Globe, we make global IT logistics easy by turning a complex process into a smooth, step-by-step experience. Here’s how our Importer of Record service works from start to finish
Carra Globe’s IOR services are tailored to industries that rely on precision, speed, and reliability.
Many servers, telecom gear, and encryption-enabled devices are subject to national control lists. We coordinate with exporters to ensure proper licensing, self-classification per EAR99 or a higher classification, and submission of encryption declarations.
CE, RoHS, and WEEE declarations for the EU; UL and FCC compliance in the US; and e-waste disposal certification where required.
Some countries require local importer licences or a local agent appointment for tech imports. Carra Globe leverages partner subsidiaries to meet those requirements.
High-end computing gear, advanced microprocessors, or crypto-hardware may need special handling or restricted licences. We handle compliance up front, so shipments are not delayed.
Choosing the right IOR provider is critical. Here’s why global companies trust Carra Globe.
We’re known for our on-time delivery rate and our ability to navigate even the most challenging customs environments.
We’ve handled thousands of international shipments across dozens of tech industries. We know how to make global IT logistics fast, compliant, and worry-free.
We’re obsessed with accuracy, documentation, and regulatory detail. We operate to the highest standards of trade compliance.
Avoid the cost and complexity of setting up legal entities abroad. We act as your local importer; legally and responsibly.
From the moment you hand over the shipment to the moment it lands on site, we provide real-time updates and centralized oversight.
An Importer of Record is a legal entity responsible for ensuring that goods meet all local import regulations. This includes handling customs clearance, duties, taxes, and required documentation.
Carra Globe delivers the full cross-border journey. Alongside Importer of Record, we act as your Exporter of Record, settle duties through Delivered Duty Paid shipping, keep you compliant with global trade compliance, move your cargo through freight forwarding, store it in our global warehouse network, and finish with white glove delivery. To get started, contact our team.
No. Freight forwarders typically handle transportation and customs documentation, but they do not assume the legal liability required of an Importer of Record. A separate legal entity must take on IOR responsibilities.
Yes. Each country has its own customs, tax, and compliance regulations, so a locally recognised IOR must be appointed for every destination where goods are imported. See our IOR by country coverage.
Requirements vary by country and product, but typically include a commercial invoice, packing list, bill of lading or air waybill, any import licences or permits, a certificate of origin, and product certifications such as CE or FCC. Carra Globe prepares and checks all of these for you.
An Importer of Record is legally responsible for compliance when goods enter the destination country. An Exporter of Record is legally responsible for compliance when goods leave the country of origin. Many shipments need both, and Carra Globe can act as either or both.
A customs broker files entries and paperwork on the importer’s behalf but does not take on legal liability. The Importer of Record is the legal entity of record, accountable to customs for the goods, the duties, and full compliance.
No, but they work together. Delivered Duty Paid is a shipping arrangement where the seller covers all costs and duties to the destination. An IOR is the legal entity that makes that import lawful. A DDP shipment still needs an IOR in the destination country.
Once documentation is in order, many IOR shipments clear within a few days. Timelines depend on the destination, the product, and whether special licences or permits are required. We flag any long-lead items during the planning stage.
We need the origin and destination, a product description with value and quantity, and the dimensions and weight of the shipment. Our free pallet calculator (TOOL) helps you work out load and pallet configuration before you request a quote.
Yes. We regularly handle used and refurbished IT hardware, including the additional certifications, environmental rules, and permits that often apply to these goods.
We provide Importer of Record services across 175+ countries. You can browse our coverage on the IOR by country page.
