Spare Parts Customs Clearance: Why Emergencies Get Stuck

A line card fails in a Jakarta data centre at two in the morning. The spare is on a shelf in Frankfurt. Your SLA says four hours to respond and next business day to restore, the customer is already escalating, and somebody books the fastest courier available. Four days later the part is still at […]
India’s Trusted Source Requirement: What BIS, WPC and TEC Do Not Cover

You have worked through the Indian requirements that apply to your product. BIS registration where it falls under a compulsory scheme. WPC equipment type approval where the radio equipment is in scope. TEC certification under MTCTE where the telecom equipment is covered. Separate regimes, separate timelines, all cleared before shipping. Then your customer, a telecom […]
Drop Shipment Customs Clearance: The Triangle Problem

You buy from a manufacturer in Taiwan. You sell to a customer in Brazil. The obvious efficiency is to have Taiwan ship straight to Brazil, because routing forty switches through your warehouse in the Netherlands adds three weeks and two customs events for no reason. So you ask your supplier to drop ship. It saves […]
Multi-Country IT Deployment: 5 Things That Change at Scale

Two hundred servers. Fifteen countries. One go-live date. The instinct is to treat a multi-country IT deployment as one shipment repeated fifteen times. It is not, and the projects that run late are usually the ones planned that way. Carra Globe sells into this problem, so we have a commercial interest in how you answer […]
Your Customer Won’t Be Importer of Record: What Now?

Your customer won’t be importer of record. The purchase order is signed, the delivery date is agreed, and two weeks before the equipment ships their operations lead sends a short email: we cannot be the importer of record on this. It reads like an obstacle. It is usually a reasonable position, arrived at for reasons […]
What Cargo Insurance Does Not Cover on an IT Shipment

A rack of switches is sitting at a bonded warehouse in its third week. Nobody eligible was named as importer, the entry cannot be filed, and storage is accruing daily. The goods are insured, under the broadest standard cover available. And none of it helps, because nothing has happened to the goods. That gap is […]
South Africa EPR: Why the Importer Is Usually the Producer

A shipment of servers clears Durban. Duty paid, VAT settled, the NRCS letter and the ICASA certificate both in the file. From a customs perspective the job is finished. From a regulatory perspective it has just started. By placing that equipment on the South African market, somebody became a producer, with registration, reporting and recycling […]
EOR and IOR on the Same Shipment: Which One Are You Missing?

A quote request lands: “Please quote incoterms DDP + EOR + IOR from Denmark to Brazil.” Three acronyms, one shipment. Most people reading that either think it is redundant, or quietly wonder whether they have been missing one of them on every shipment so far. This page exists to settle that question and nothing else. […]
Your Small Shipment Already Has an Importer of Record

Six access points. One box, fifty by fifty by forty-five centimetres, twelve point eight kilos. Total value under three thousand dollars. Going by courier from Denmark to Brazil. Almost nobody asks whether they need an importer of record for a small shipment like that, because it does not feel like the kind of shipment that […]
Importing Equipment With No Sale: Customs Value and the IOR

A US IT provider ships eleven company laptops to client employees in Canada. The laptops stay the client’s property, on long-term loan for several years. Nothing is sold. The client does not want to register with the customs authority, and that is the entire reason they are looking for help. Importing equipment with no sale […]